How to Cancel Perplexity Subscription (2026)

If you want to learn how to cancel Perplexity subscription, the process is short. It takes only a few minutes. The one thing you need to know first is where you bought the plan. You cancel on the same platform that bills you. If you bought Pro on the Perplexity website, you cancel on the website. If you bought it through the App Store or Google Play, you cancel there. This guide covers every route, step by step, so you can stop the next charge before it happens.

Last updated: November 2026

Before you cancel: know where you bought Pro

Perplexity Pro costs $20 a month, or $200 a year. The key rule is simple: cancel on the platform where you bought the plan. Perplexity’s own settings show no cancel option for a subscription billed by Apple or Google. That is normal. It does not mean the plan cannot be cancelled. It only means you need to cancel it in the App Store or Google Play instead.

So before you start, check how you pay. Look at your bank or card statement. If the charge says Apple or Google, use the app store route below. If it says Perplexity, use the website route. If you got Pro free with an Airtel plan in India, use the Airtel Thanks app. Picking the right route first saves you from going in circles.

Cancel on the web

Use this route if you bought Pro on the Perplexity website. It works on a computer or in your phone’s browser.

1. Sign in at perplexity.ai.
2. Go to Settings.
3. Select Subscription.
4. Select Manage Subscription. You can also go to perplexity.ai/pro and select Manage Subscription there.
5. Select Cancel Subscription.
6. Confirm the cancellation.

That is all. You should get a confirmation email. Keep it. It proves you cancelled before the renewal date. Your Pro features stay active until the end of the period you already paid for.

Cancel on your phone

If you bought Pro inside the Perplexity app, you cancel it in your phone’s store, not in Perplexity settings. Pick your phone below.

Cancel on iPhone or iPad

If your plan is billed through the App Store, follow these steps:

1. Open iOS Settings.
2. Tap your name at the top.
3. Tap Subscriptions.
4. Tap Perplexity.
5. Tap Cancel Subscription and confirm.

Cancel on Android

If your plan is billed through Google Play, follow these steps:

1. Open the Google Play app.
2. Tap your profile icon.
3. Tap Payments & subscriptions.
4. Tap Subscriptions.
5. Tap Perplexity.
6. Tap Cancel subscription and confirm.

One warning: deleting the Perplexity app does NOT cancel the subscription. Your plan keeps renewing even if the app is gone from your phone. Cancel first, then delete the app if you want.

Cancel a Galaxy Store subscription

If you bought Pro through the Samsung Galaxy Store, cancel it in the Galaxy Store app. Open the app, go to Subscriptions, find Perplexity, and cancel it there. Perplexity settings will not show a cancel option for this type of billing. That is expected. The store that bills you is the store that cancels you.

Cancel the Airtel-bundled Pro plan

In India, Airtel offers Perplexity Pro free for a year with some plans. This plan is billed and managed by Airtel, not by Perplexity. To cancel it, open the Airtel Thanks app and manage or cancel the benefit there. You cannot cancel it from Perplexity settings.

If you are on a free trial through Airtel, cancel it in the Airtel Thanks app before the trial ends. If you miss the date, the paid plan may start charging. Set a reminder a day or two before the trial ends, so you do not forget.

Cancel by email

If you cannot reach the cancel option anywhere, you can also cancel by email. Write to support@perplexity.ai before your renewal date. Ask them to cancel your Pro subscription. Include the email address on your Perplexity account so they can find it. Keep a copy of the email you sent.

Do this a few days before the renewal date, not on the last day. That way there is time for a reply, and you have proof you asked in time.

What happens after you cancel

After you cancel, nothing changes right away. You keep all Pro features until the end of the period you already paid for. If you paid for a month, you keep Pro until that month ends. If you paid for a year, you keep it until that year ends. Then your account drops back to Perplexity’s free plan.

Your history stays. Your Threads and Spaces stay too. You only lose the Pro features, such as extra Pro searches. You can sign up for Pro again later if you want. Your old data will still be there.

How to check the cancellation worked

Do these three checks after you cancel:

1. Look for a confirmation email from Perplexity, Apple, or Google, based on where you cancelled. No email may mean the cancellation did not go through.
2. Go back to Settings, then Subscription, in Perplexity. It should show the date your Pro access ends. If it still shows a renewal date, try the steps again.
3. Check your bank or card statement after the period ends. There should be no new charge.

Take a screenshot of the cancellation page or the confirmation email. If a charge still appears after the end date, that screenshot helps you get it fixed fast.

“Manage Subscription” is missing? Here is why

If you open Settings and there is no Manage Subscription option, you are almost certainly billed by an app store. Perplexity cannot cancel a subscription that Apple or Google bills. Go to the App Store or Google Play and cancel it there, using the steps above.

If you are sure you bought Pro on the website and the option is still missing, try signing in on a desktop browser. Make sure you are signed in to the same account you used to buy Pro. A second account with a similar email is a common cause of this problem.

Also, if you are cancelling because Perplexity stopped working for you, it may be worth a quick check first. Here is how to fix Perplexity when it stops working. Sometimes the problem is a simple fix, and you may not need to cancel at all.

Refunds

Perplexity’s refund rules depend on how and when you bought the plan. Monthly plans are refundable up to 24 hours after purchase. Annual plans are refundable within 72 hours of purchase. If you live in the EU, the UK, or Turkey, you can get a full refund if you cancel within 14 days. In South Korea and Brazil, the window is 7 days.

There is one more split to know. App Store purchases are refunded by Apple, not by Perplexity. Google Play purchases go through Google’s refund system. So if you bought Pro in an app store, ask that store for the refund. You can read the full rules on Perplexity’s Refunds help page.

Note that a refund is not the same as a cancellation. Cancelling stops future charges. A refund returns money you already paid. If you are inside the refund window, ask for both: cancel the plan, then request the refund.

Frequently asked questions

Does deleting the Perplexity app cancel my subscription?

No. Deleting the app only removes it from your phone. The subscription keeps renewing. You must cancel it on the platform where you bought it: the website, the App Store, Google Play, the Galaxy Store, or the Airtel Thanks app. Deleting your account does not cancel it either. Cancel first, then delete the account if you want.

Do I keep Pro until the end of the month?

Yes. When you cancel, you keep all Pro features until the end of the period you already paid for. If you paid monthly, that is the end of the month. If you paid yearly, that is the end of the year. Only then does your account drop to the free plan.

Can I get a refund?

It depends on when you bought the plan. Monthly plans are refundable up to 24 hours after purchase, and annual plans within 72 hours. In the EU, the UK, and Turkey, you have 14 days. In South Korea and Brazil, you have 7 days. App Store and Google Play purchases are refunded by Apple and Google, not by Perplexity. If you are past the window, you can still cancel to stop the next charge, but the money already paid is not refunded.

How do I cancel the Airtel free trial before it charges?

Open the Airtel Thanks app and cancel the Perplexity Pro benefit there before the trial ends. Do not try to cancel it in Perplexity settings, because Airtel manages this plan. Cancel at least a day before the trial end date, and check that the benefit shows as cancelled in the app.

Cancelling Perplexity Pro is a short job once you know where you bought it. Cancel on that platform, keep the confirmation, and check your statement after the period ends. That is all it takes to stop the next charge.